Science Engineered Limited
Last updated: 13 November 2026
Please use Part A if you are a consumer cancelling within 14 days. Use Part B for a faulty item, a warranty claim or a business return. Send the completed form by email to contact@scienceengineered.com, or include a printed copy with the goods.
Returns address: Science Engineered Limited, 1 Dukes Passage, Brighton, East Sussex, BN1 1BS. Please email us before sending anything so we can give you a returns reference.
Part A. Cancellation form (consumers)
Complete and return this form only if you wish to cancel the contract.
To: Science Engineered Limited, 1 Dukes Passage, Brighton, East Sussex, BN1 1BS. Email: contact@scienceengineered.com
I give notice that I cancel my contract of sale of the following goods:
Goods: ______________________________
Order number: ______________________________
Ordered on: ______________________________
Received on: ______________________________
Name of consumer: ______________________________
Address of consumer: ______________________________
Signature of consumer (only if this form is sent on paper): ______________________________
Date: ______________________________
What happens next: send the goods back within 14 days of sending this form, unused and with all parts and packaging if possible. You pay the return postage unless the goods are faulty. We will refund the price and standard delivery within 14 days of receiving the goods, or proof that you have sent them. Full details are in our Terms of Sale, section 8.
Part B. Faulty item, warranty claim or business return
Please contact us before sending anything back, so that we can agree the best way to deal with it. For faulty goods we pay reasonable return costs.
Name: ______________________________
Organisation (if any): ______________________________
Email: ______________________________
Phone: ______________________________
Order number or invoice number: ______________________________
Product and serial number (if any): ______________________________
Date received: ______________________________
Reason for return (tick one):
☐ Faulty or damaged on arrival
☐ Developed a fault (warranty claim)
☐ Wrong item or not as described
☐ Unused item, business return (Terms of Sale, section 10)
Description of the problem:
What would you like us to do (tick one):
☐ Repair ☐ Replacement ☐ Refund ☐ Please advise
Signature: ______________________________
Date: ______________________________
For our use
Date received: ____________ Return authorised by: ____________ Outcome: ____________ Refund date and amount: ____________